Frequently Asked Questions
How do I return an item?
Enclosed in your package you will find a form that will give you all the information you need. The return cost outside Sweden will be at your expense (free returns within Sweden). You can return a product as long as it is unused and undamaged within 14 days.
How much is the shipping cost?
The shipping cost will vary from country to country.
Sweden: 70 SEK (Free Shipping over 1000 SEK)
Denmark: 120 DKK
Norway: 128 NOK
Finland: 16 EUR
Germany: 16 EUR
Other European country: 16 EUR
Switzerland: 25 CHF
United States: 30 USD
Canada: 33 CAD
How will the package be delivered to me?
Shipments outside of Sweden will be delivered by UPS. There will be up to three delivery attempts if you are not available on the first delivery day.
How can I cancel my order?
To cancel an order you have to contact us. Preferable by e-mail. We can cancel the order as long as it hasn't left the warehouse. If your order has been shipped you will have to return it yourself.
How do I contact Hunkydory?
Send us an email at firstname.lastname@example.org or give us a call on +46 (0)8 678 05 23.
Operating hours is 9 am - 4 pm (CET +1). We are closed for lunch between 12 pm - 1 pm.
How do I proceed if I have a faulty garment?
Please contact customer service at email@example.com, or give us a call on +46 (0)8 678 05 23.
Do I have to sign up as a member in order to shop at Hunkydory Online Store?
No, you do not have to be a member to shop online. However, If you want to shop from our post collections, you have to be a member.
Why should I sign up as a member?
As a member of Hunkydory Online Store you will always get the latest info first, you will receive special offers from time to time. We will run campaigns that will apply only for members. As a member you will also get your own page where you can see all your orders.